Globrocks support specialists responds within 24 hours of a service call and appears on-site within 24 - 48 hours. Our long-term contract and retained customers get a convenient 1-2 hours On-Site and/or Remote Management-Internet and Phone Support response of 7*24*366 Flexible Service/Emergency Service to suit their needs.
Change and Configuration Management Tools [CCM]
—Ensure a productive and reliable computing environment in a more efficient way. Implement Systems Management Tools.
We document your needs, and mission critical areas to ensure quality support that is better than any in-house IT department.
Globrocks Support quite a number of Major Brands:
In order to provide you with the most effective and convenient service. We offer two options for residential, home office, small business and enterprise support and repairs.
On-site Globrocks warranty and out-of-warranty maintenance
We are are readily available to perform on-site warranty support service for products on Globrocks Warranty, as well as service your out-of-warranty equipments. Globrocks™ is specialized in products for many of the largest manufacturers and will bring expertise to your residence, home office and small business at your convenience.
Globrocks Convenient Pick-up service
Globrocks has a convenient computer system pick-up for all of our residential, home office and small business customers. We provide repairs in a timely manner so your home or office computer and network is up and running in no time.
Special-Order Parts
Globrocks has strong industry partnerships with major computer systems Hardware Suppliers, Global Distributors and Original Equipment Manufacturers.
